A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2020 - 13:48 JST
Dear RICOH Smart Integration Customers,
Currently, the service is temporally unavailable due to technical failure. Our engineers are working on the problem and we will notify customers on our website when the outage has resolved. It takes time to completely recover and there is a possibility that an error will occur in the processing of the RSI application. We kindly ask for your understanding to wait for a while until it recovers to the stable operation. We sincerely apologize for any inconvenience.
[Service Outage Period] UK (GMT) Aug/25/2020 04:08 - USA (EST) (GMT-5) Aug/24/2020 23:08 - Singapore (GMT+8) Aug/25/2020 12:08 - Japan (GMT+9) Aug/25/2020 13:08 -